- Activating, or an error when you press activate: Entering your licence key. Each error is explained there.
- "Already in use" after a new PC or new parts: I changed my PC or my parts. It shows how to release the key yourself, and when to write to us instead.
- What the key is tied to, and what is sent to check it: Why the key is tied to this PC.
- Stopping the renewal: Cancelling a subscription, with what happens to the time you already paid for.
Cancelling a subscription
How to stop it renewing, what happens to the time you already paid for, and where the refund rules are.
Entering your licence keyWhere the key goes, what happens when you press activate, and what each error means.
Why the key is tied to this PCWhat the machine fingerprint is made of, why formatting Windows does not break it, how to release the binding yourself, and why a hash is sent rather than your serial numbers.
I changed my PC or my partsYour key says it is already in use somewhere else. How to release it yourself from the old machine, and when to write to us instead.